Effective Date: January 2025

Lemon Jelly Arts (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers' personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our services.

1. Information We Collect

We may collect the following types of personal data:

Personal Identifiable Information (PII): Name, email address, phone number, address.Child Information: Name, age, and any relevant medical or allergy details (provided by parents/guardians).Payment Details: Payment transactions are processed securely via our payment provider; we do not store full payment card details.Communications: Any messages, emails, or other communications you send to us.

2. How We Use Your Information

We collect and process personal data for the following purposes:

To register students for classes, workshops, and LAMDA exams. To communicate important updates regarding bookings, schedules, and payments. To ensure child safety and safeguarding procedures are met. To manage payment processing securely. To improve our services through feedback and analysis. To send relevant marketing communications, only if consent has been given.

3. Data Sharing & Protection

We do not sell or share your personal data with third parties for marketing purposes. However, we may share necessary information with:

Service Providers: Third-party platforms such as payment processors and email communication tools, strictly for operational purposes. We also share information on your child for LAMDA exam entry. Information on their privacy policy can be found here.

Safeguarding Bodies: If required by law or child protection authorities, we may share relevant data for safeguarding purposes.

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

4. Data Retention

We will only keep your data for as long as necessary for the purposes outlined in this policy. After this period, data will be securely deleted unless required for legal reasons.

5. Your Rights

You have the following rights regarding your personal data:

Access & Correction: You can request to review or correct any personal data we hold about you.

Withdraw Consent: You can withdraw consent for marketing communications at any time.

Deletion Request: You can request the deletion of personal data unless required for legal or safeguarding purposes.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email:

[email protected]

Website:

www.lemonjellyarts.com

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.